Welcome to Trust Air Cooling Center. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our website or services.
1. Information We Collect
We may collect personal details such as your name, phone number, email address, service address, and booking information when you contact us, request a service, or fill out a form.
2. How We Use Your Information
Your information is used to:
- Schedule and deliver requested services
- Communicate service updates or confirmations
- Improve our customer support and service quality
- Maintain billing and internal records
We only use your information for legitimate business purposes.
3. Information Sharing
We do not sell, trade, or rent your personal information. Data may be shared only with authorized technicians or service partners strictly for completing your requested service.
4. Data Protection
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
5. Cookies & Website Usage
Our website may use basic cookies or analytics tools to improve user experience. These do not collect sensitive personal data.
6. Communication Consent
By contacting or booking services, you agree to receive service-related calls, messages, or updates. We do not send spam or unrelated promotions.
7. Third-Party Links
Our website may contain links to third-party platforms. We are not responsible for their privacy practices.
8. Data Retention
We retain customer information only as long as necessary for service records, legal compliance, or dispute resolution.
9. Your Rights
You may request correction or deletion of your personal information, subject to applicable laws and service record requirements.
10. Policy Updates
We may update this Privacy Policy periodically. Continued use of our services implies acceptance of the updated policy.
11. Contact Us
For privacy-related questions or requests, please contact our official support channel.